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Privacy Policy

Privacy Policy

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Melkios Inc. (“Melkios,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect information through our website, services, and communications.

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1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide: name, company, email address, phone number, and other details submitted through contact forms, applications, or email correspondence.

  • Business Information: details relating to your company, financing needs, insurance inquiries, or service requests.

  • Website Usage Data: IP address, browser type, device information, and website activity (via analytics tools).

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2. How We Use Your Information

We use personal information to:

  • Respond to inquiries and provide our services (trade credit insurance, surety, advisory).

  • Communicate with you about updates, resources, or market insights (if you subscribe).

  • Process applications, proposals, or requests for quotes.

  • Improve our website, services, and client experience.

  • Meet legal, regulatory, and compliance obligations.

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3. Cookies and Tracking Technologies

Our website may use cookies and analytics tools (such as Google Analytics) to enhance your browsing experience and analyze traffic. These tools collect data such as page views, time spent on site, and referral sources.

  • Cookies are stored on your browser but do not identify you personally.

  • By continuing to use our website, you consent to the use of cookies as described in this policy.

  • You can adjust your browser settings to refuse cookies or notify you when they are used.

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4. How We Share Information

We do not sell or rent personal information. We may share your information only in these limited cases:

  • With trusted service providers (such as website hosting, email marketing, or IT support) who are bound by confidentiality agreements.

  • When required by law, regulation, or legal process.

  • To protect the rights, safety, or property of Melkios, our clients, or the public.

 

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, misuse, or unauthorized access.

 

6. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law and professional obligations.

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7. Your Rights

As an individual in Alberta and Canada, you have the right to:

  • Request access to your personal information.

  • Request corrections or updates to your information.

  • Withdraw consent for certain uses of your information (subject to legal or contractual restrictions).

Requests can be made using the contact information below.

 

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact:

Privacy Officer
Melkios Inc.
Email: info@melkios.com

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10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

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Last Updated: November 1, 2025

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